Case Study · ISW Windsor

How ISW Windsor
Replaced 9 Tools
with One Platform

ISW Windsor replaced nine separate tools with Umity and completed its initial rollout in approximately two weeks. Today, the platform supports a community of more than 3,000 people and continues to evolve through real-world use. Timelines vary by institution and migration requirements.

9
Tools Replaced
3,000+
Community Members
≈ 2 wks
Initial Rollout
Feb 2026
Live Since

The Problem

9 Tools. 9 Logins.
One Exhausted Admin Team.

Before Umity, ISW Windsor was running operations across a fragmented stack of tools, none of which talked to each other. The board had no unified view. Volunteers were managing WhatsApp chains. Donations were split across three platforms. Every event was a separate system.

Before Umity

✗ Mailchimp ~$65/mo
✗ Eventbrite 6–7% per ticket
✗ PayPal 3–5% + friction
✗ Bloomerang CRM ~$119/mo
✗ WhatsApp Groups Unmanageable
✗ Third-party prayer app No branding
✗ SignUpGenius Volunteer chaos
✗ WordPress membership plugin Manual renewals
✗ Google Sheets Finance reporting

After Umity

✓ Branded community app
✓ Online donations with Apple Pay
✓ Event ticketing with QR check-in
✓ Membership & renewals
✓ Push notifications
✓ Prayer times display
✓ Volunteer coordination
✓ Real-time admin dashboard
✓ Halal business directory
"

The platform eliminated our need for nine separate tools and streamlined our volunteer coordination. Our board finally has a clear picture of everything happening in the community, in real time.

Br. Abdul Ahad, General Manager, Islamic Society of Windsor

The Results

What Changed at ISW

Feb 2026
Live in real operations since, through a full Ramadan and both Eids
$4,000–$6,000*
Estimated yearly cost of the software replaced
9 → 1
Logins consolidated into a single community app
Directory
Local business directory and sponsorship opportunities for the masjid
≈ 2 wks
From sign-off to initial live deployment at ISW (timelines vary)
3,000+
Community members on one unified platform

How It Happened

The 90-Day Rollout

Umity handled the full setup. ISW's team needed zero technical experience.

1

Day 1–3

Kickoff & Platform Configuration

Umity onboarding call with ISW board. Platform configured with ISW branding, colors, and logo. Admin accounts created for operations team.

2

Day 4–7

Data Migration & Payment Setup

Member records migrated. Payment processing connected and tested. Donation campaigns created. Prayer times configured.

3

Day 8–14

Soft Launch & Staff Training

App launched to ISW board and volunteers for testing. Staff trained on admin dashboard in a single 90-minute session. First event listed and tickets sold.

4

Day 15–30

Full Community Launch

ISW announced the app to the full congregation via Friday khutbah and push notification. 1,000+ members onboarded in the first week. Business directory opened for local halal businesses.

5

Day 31–90

Scale & Optimize

Business directory live. All 9 legacy subscriptions cancelled. Board dashboard in use daily.

Platform Modules Active at ISW Today

Everything Running on One App

Online Donations Apple Pay / Google Pay Fundraising Campaigns Zakat Collection Event Ticketing QR Check-In Eid Registration Membership Management Push Notifications Prayer Times Volunteer Coordination Halal Business Directory Admin Dashboard Real-Time Reporting

Ready to See What This
Looks Like for Your Community?

Book a free 20-minute demo. We'll show you the exact platform ISW Windsor uses, configured for your organization's name and needs.